We are open 7 days. Our stores are located in Melbourne CBD and Greensborough Plaza.

Sale Terms and Conditions

The following are the Terms and Conditions of orders placed with City Phones Pty. ltd.  On ordering from City Phones Pty. Ltd.  you confirm your agreement to these Terms and Conditions.

Buying Products on Our Website

Shipping charges will be calculated during the checkout process, after you choose your preferred shipping method.

We try to have accurate pricing and availability information on all the products we offer; despite our best efforts, a small number of the products in our catalogue may be mispriced or have inaccurate stock availability information. We do verify prices as part of our acceptance procedure, and will inform you if a product’s correct price is higher than that stated in your order, so you may ultimately decide whether or not to order the product at the correct price.

If the goods you have ordered are not in stock, we may send an email to inform you, at which time you may cancel your order. We may change the price of any product at any time before you place an order.  We do our best to accurately estimate when items will be dispatched and/or delivered; however, these estimates are based on several factors over which we have no control and as such, time for dispatch and/or delivery shall not be of the essence of the contract and should be considered as rough estimates only.

We are registered Australian business (ABN  99 608 085 089) and products are shipped from our Store in Melbourne.

Returns Policy

At City Phones we have confidence that you will be delighted with your purchase. However, in the event that you wish to return any goods purchased please check our Return and Refund Policy.

Accepted Methods of Payment

For more details please check our Payment Methods.

Information You Provide To Us

We are committed to ensuring that your privacy is protected. Please check our Website Privacy Policy page for more information

Delivery Information

Please check our Shipping Methods page for more information.