We are open 7 days. Our stores are located in Melbourne CBD and Greensborough Plaza.


Samsung authorised repair centre

Samsung Authorised Repair Center

Samsung Authorized Service Centre

We are Samsung authorized service center in Melbourne. All Samsung phones come with 2 Years warranty. So, if anything goes wrong with your phone in the first 2 years, it is covered in the warranty.  All in-warranty repairs are free of cost. But if your device has physical damage or liquid damaged, it is out of warranty, but we can still fix it for you at the best price.

Why choose us for Samsung phone repair?

  • Our technicians are trained by Samsung
  • All parts are original from Samsung.
  • We use high-tech machines provided by Samsung for phone repairs.
  • As parts are original very little chance the phone will get any problems again unless physical damage.
  •  Most of the new Samsung phones are waterproof and only the Authorized Samsung service center has the equipment to do waterproofing again.
  • After every repair, we do a quality check so that every repair is error-free.


1 .  How much time required for common repair?

Mostly we need 2 hours for common repairs like screen, back glass or battery replacement if parts are in stock.

2. Do customers need to backup phone data before a repair?

Yes with Samsung repairs we need to reset and update the phone. So, please backup your phone data before leaving your phone for repair.

3. How to backup your phone data?

It is very easy to backup your phone data with Samsung Smart Switch. You can download this software from the Samsung website or check this link. Once download to your pc you can backup your phone data in a couple of clicks.

4. What is the warranty on repairs?

If you repair with us your phone warranty remains the same. So, if something goes wrong again you can go to the same or any other Samsung authorized service center for warranty repairs. Please note the warranty does not cover physical or liquid damage.

5. Is my phone still water-resistant after repair?

Yes, we use original Samsung parts and machines to repair your phone, so your phone is still water-resistant.

6. Can I go to any CITY PHONES store for authorized Samsung repairs?

For Samsung in-warranty phone repairs please visit the following store

231 Elizabeth Street, Melbourne CBD, 3000

7, What devices CITY PHONES can fix?

We can fix all phones, tablets, and wearables.

For all other inquiry please call us on 0479114955 or email us at info@cityphones.com.au


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